FAQs

What are the delivery charges for orders from the Online Shop?

AU SHOP charge Rs.160 delivery charges for orders below Rs.2999.

We offer free delivery for orders above Rs.2999.

Which payment methods are accepted in the Online Shop?

AU SHOP accepts all payment methods;

  1. Credit/Debit Visa and Master Card (via Easypay Checkout)
  2. Cash on delivery
  3. Easypaisa mobile account (via Easypay Checkout)
  4. Easypaisa retail shop (via Easypay Checkout)
How long will delivery take?

AU SHOP dispatch all the orders within 24 hours of order placement via TCS overnight service. So usually it takes 2-4 days to deliver at your doorstep.

How secure is shopping in the Online Shop? Is my data protected?

AU SHOP website and databases are highly encrypted with the latest technologies. Your personal information, data, browsing and surfing is 100% safe with us. You can check the green lock secure icon at the top left side of the browser window.

What exactly happens after ordering?

Once you order at the AU SHOP website, our representative verifies the details and automatically confirms the order. Unlike other online stores in Pakistan; we don’t call unless it is necessary.

Once the order is confirmed, the respective customer receives a confirmation text message from AU SHOP.

The customer also receives a text message containing TCS tracking no after successful dispatch of the order.

Do I receive an invoice for my order?

Yes. AU SHOP sends soft copy of the invoice via e-mail and hard copy with the order.